1. Home
  2. Before you arrive

Before you arrive

Times, house rules, and the questions we get asked.

House rules

  • Children of all ages welcome; cots on request, subject to availability
  • No extra beds; six guests maximum per apartment
  • No pets
  • Non-smoking apartments; there is a designated smoking area
  • Let the desk know your arrival time in advance

Frequently asked questions

How do I pay?

You pay at the front desk. Plan to pay in cash; if you would rather pay by card, ask when you book. On Booking.com, each rate shows its cancellation and prepayment terms.

Is the Booking.com price all-in?

Check the price breakdown before you confirm: VAT and city tax may be listed separately.

Is breakfast included?

No, it’s optional: €6 when you add it to a Booking.com reservation. Have it in the ground-floor café or brought up to the apartment.

Is parking charged?

No. The building’s underground garage is free, no booking needed, motorbikes included. For a large vehicle, call first: the entrance is narrow.

Is there a washing machine?

Not in the apartments. The front desk offers a laundry service (washing, ironing, dry cleaning) at extra cost.

What about Wi-Fi?

It is free. The signal is stronger in the salon, where the desk is, than in the bedrooms. For an important call, keep mobile data as a backup.

How many guests per apartment?

Six at most. For a larger group, book several apartments and tell us in your request who sleeps where.

Can I arrive after midnight?

Check-in normally runs until midnight, but the front desk is open all night: let it know your arrival time.

Is there an airport shuttle?

Yes, on request and at extra cost. Ask the desk for the price. By taxi, Rabat-Salé airport is about 25 minutes away.

Which languages are spoken at the desk?

Arabic, French, English and Spanish.

Can I stay for a month?

Yes. A 28-night stay can be booked on Booking.com; for longer, call the front desk.

Request your dates Call